Privacy Policy

Last updated: February 7, 2026

Privacy Policy

Last updated: February 7, 2026

AI Visual Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image and video generation services.

1. Information We Collect

Personal Information

When you register for an account, we collect:

  • Email address
  • Name (optional)
  • Payment information (processed securely by our payment processors)
  • Account preferences and settings

Usage Data

We automatically collect information about your interaction with our services:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Generated content metadata (prompts, model used, credits consumed)
  • Error logs and performance data

User Content

When you use our AI generation services, we process:

  • Text prompts and descriptions
  • Uploaded images for editing or reference
  • Generated images and videos
  • Edit requests and modifications

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our AI generation services
  • Account Management: To create and manage your account, process payments, and provide customer support
  • Content Generation: To process your prompts through AI models and deliver generated content
  • Communication: To send service updates, security alerts, and support messages
  • Analytics: To understand usage patterns and improve our services
  • Security: To detect and prevent fraud, abuse, and security issues
  • Legal Compliance: To comply with applicable laws and regulations

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

AI Service Providers

To generate images and videos, we share your prompts with third-party AI models (Replicate, etc.). These providers:

  • Process prompts to generate content
  • Do not store your personal information long-term
  • May retain prompts temporarily for service improvement
  • Are bound by their own privacy policies and data processing agreements

Payment Processing

We use Stripe, Inc. ("Stripe") as our primary payment processor. When you make a purchase or subscribe to our services, Stripe processes your payment information on our behalf.

Information Shared with Stripe:

  • Payment card information (card number, expiration date, CVV)
  • Billing name and address
  • Email address
  • Transaction amount and currency
  • IP address and device information

How Stripe Uses Your Data:

  • To process and complete payment transactions
  • To prevent fraud and ensure payment security
  • To comply with financial regulations and PCI-DSS requirements
  • To provide customer support for payment issues

Important: We never store your complete payment card information on our servers. Card data is transmitted directly to Stripe using secure, encrypted connections. Stripe maintains PCI-DSS Level 1 certification, the highest level of payment security.

For more information about how Stripe handles your data, please review Stripe's Privacy Policy. By using our payment services, you also agree to Stripe's Services Agreement.

Other Service Providers

We engage additional trusted third parties to assist with:

  • Cloud hosting and infrastructure
  • Customer support and communication
  • Analytics and monitoring
  • Email delivery services

Legal Requirements

We may disclose information if required by law, such as:

  • To comply with legal obligations
  • To protect our rights and property
  • To prevent fraud or security issues
  • To protect the safety of our users or the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention and Storage

Retention Periods

  • Account Data: Retained while your account is active and for 30 days after deletion
  • Generated Content: Stored according to your plan (Free: 7 days, Starter: 30 days, Pro: Unlimited)
  • Usage Logs: Retained for 90 days for security and analytics
  • Payment Records: Retained for 7 years for tax and legal compliance

Storage Locations

Your data is stored on secure servers in the European Union. By using our services, you consent to this transfer and storage.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit (SSL/TLS)
  • Secure storage with access controls
  • Regular security assessments and monitoring
  • Employee training on data protection
  • Secure payment processing through PCI-compliant providers

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise your rights, contact us at [email protected]. We will respond within 30 days and may request verification of your identity.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and authentication
  • Remember your preferences
  • Analyze service usage and performance
  • Prevent fraud and abuse

You can control cookies through your browser settings, but disabling cookies may affect service functionality.

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children under 16. If you believe we have collected information from a child, please contact us immediately.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where applicable.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and, where appropriate, through email notification. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

For privacy-related questions or concerns, contact us at:

Email: [email protected]
Data Protection Officer: [email protected]

We aim to respond to all inquiries within 30 days.

This Privacy Policy is effective as of February 7, 2026.